I started my eCommerce business when I was fresh out of college five years ago. As a business-course graduate, I have knowledge about how to start and run my own business however I faced unexpected challenges which other professionals are adept with. Since I run an online business, I faced numerous technical problems that I have no idea how to solve.
I was frustrated because I want my business to flourish and it’s my only source of income. As I asked my other friend,James, who is successful with his online business, he said that getting IT Support and IT Maintenance helped him big time in handling his business. The IT maintenance and support helps him to manage his time and budget effectively, protect his files and prepare his backup files.
After talking with my friend, I immediately searched for IT Support and Maintenance service providers in Singapore and that’s when I found TeleAce. Here’s how IT Support and Maintenance helped my business to grow and be stable.
What is IT Maintenance and Support service for?
IT maintenance and support stand as a backbone for my online business, the service it has provided me with prevents unexpected problems that can create a disastrous effect with my files. I have to admit I am not a techie person so it's hard for me to handle software I’m not familiar with. With IT maintenance and Support service, they have professionals who can back-up how the files in my business flow. Starting with that, I continued to ask for their assistance and I found out more benefits they have for me.
How IT Maintenance and Support benefits my eCommerce business
Resources and Budget Allocation
With my online business. I have to track orders from my clients and I need to put it in my database for future reference. I remember when I had forgotten to ship out one of my client’s orders because my files were messy and disorganized. Eventually, my client pulled out his order and gave my business a bad review. Lucky for me, IT maintenance and Services have helped me collate my files online with advanced software. Additionally, they provided me with additional knowledge on how to handle things online with ease. With this service, it also minimizes the risks of missing out orders I received and miscalculated budget.
Backup Storage and Recovery
Computer viruses can delete your files without my knowledge. I was completely ignorant about viruses when I first started my business. So I don’t think of protecting my computer software. Luckily for me, I didn’t experience it before but experienced technicians advised me to be cautious when handling my files. Additionally, it can back up my storage files whenever a disaster happens.
It Improved My Productivity
With IT Support and Maintenance, they also secured that the equipment I’m using is up to date so I can use it more efficiently. Additionally, they gave me proper reports of my equipment I'm using so I can make the best decision for my business to grow. For example, my computer should be installed with the latest Windows operating system and it helped me use numerous functions available that made me more productive with my eCommerce business.
It Gives Me More Time To Focus on My Business
When I decided to ask for TeleAce’s IT Support and Maintenance, I have more time to focus on my business and I have more complacency that the software I’m using is in good hands. I can also run errands and save myself from doing manual typing in MS Word and MS Excel. The expert technicians helped me found other applications that are more reliable and easy to use. Now, I find it easy to collect payments from my clients.
Protects My Business from Cyber Attacks
Since I’m also dealing with money, I have to protect my business from cybercriminals. I have my client’s information online and I want to protect their details for privacy. With IT Support and Maintenance services, they helped me install cyber-attack protection software on my computer to ensure the security of private details I need to protect. With that, I have an ease of putting sensitive information because I know that it’s protected.
Dispose of Unnecessary Files
When running a business, I have to update my files most of the time to avoid confusion. I have to check it with a routine whenever I have to delete something unuseful. My computer’s hard drive has a limit so I only want necessary and important files to save. I schedule myself with my IT technicians from time to time to check what I need to remove and delete some digital waste.
As an eCommerce business owner, I find my effort with availing TeleAce’s IT Support and Maintenance services, worth my money. Five years in the industry is a good indicator that I’m not wasting my time and energy with them.
If you want your business to flourish as well just like mine, contact and visit their website at https://teleace.com/.
