It was tough when we first started our retail business. We couldn’t find more customers who would like to try and buy our products because we weren’t knowledgeable about digital marketing back then. However, we managed to make our business grow, thanks to the help of some of our SEO specialists. When eventually earned enough money to invest eCommerce website design services in Singapore. This helped us further improve our business.
Importance of an eCommerce Site
While we were looking for ways on how our retail business grow, we found later found out that it would be great if we found a website developer in Singapore who can help us build an eCommerce site. It’s been years since we last set up our physical store, so we thought it would be a great idea to expand our business online. Plus, there are a lot of other successful retail businesses that started selling online. It might work out for us too. Because of this, we searched for a web design company that could help us achieve our new business goal.
Reliable Web Design Services in Singapore
It was a good thing that we managed to build sound relationships with other businesses. One of them owns an IT service company, but unfortunately, they do not offer web design services because they focus more on providing technical support. However, the owner recommended us a reliable web design service in Singapore. We decided to hire this service because we were impressed when we saw their sample previous works. Here is a list of things that we liked the most about them:
1. Good Customer Service
We expected that it would be difficult to understand their web developers because there might be some technical jargon that would be used when we were about to meet up for a quick service presentation. We were glad that this did not happen at all because their developers explained all their processes in layman’s terms. It was easy to follow their presentation, so we were able to give some suggestions in between.
We also liked how they would carefully listen to our plans. We are glad that we got to work with someone we can collaborate with. In this way, we can rest assured that we would get an eCommerce site that matches our brand.
2. Add-to-Cart and Wish List Feature
Since it is all about eCommerce web development in Singapore, we asked them to create an “add-to-cart” feature. We saw some online stores that used this kind of template, and we found it very convenient. Using it, our customers can easily track down their budget. This is the advantage of online stores over physical shops. There is a low chance for them to go over the budget because they get to see how much they need to pay first before they confirm their purchase.
I also loved the idea of having a wish list feature. Surely, our customers would want to come back for an item that they can’t afford as of the moment. Even though our web developers made sure that our site is easily navigated, it would still be a hassle for our customer to search for a specific item again. This is true, especially for retailers like us, who are offering a wide range of products. So, we asked them to add a wish list button in each of our products.
When they finished adding all these features, we were glad about how it turned out. Each of the items is organized according to a specific type, so it was easy to track down what are the items that were selected.
3. Discounts and Limited Deals Page
Their web developers also made a separate page for displaying our limited deals! We thought that this would be a great addition to our site because it’s like a summary of the items that were on sale! They also made sure that these deals are visible on our home page because this will help attract visitors to check out the discounted items right away.
4. Metrics and Other Measurable Data
What is also great about this eCommerce site is that we get to see the purchasing behaviour of our customers. It was easy to see which items got the highest sales. This is because there is an analytics tool that we can use to get some measurable business data.
Moreover, we can track down what are the products that are almost out-of-stock. We managed to restock early because of this. Our customers won’t have to wait for a long time before the items become available again.
I highly recommend this web development agency called FirstCom Solutions. Because of them, we now have an eCommerce site that we can use to entice more customers to buy from us!
